Once your refund request has been approved and we've received your returned item (if required), your refund will be processed. Here's what to expect during the refund timeline.
⏱️ Refunds are typically processed within 5-10 business days after we receive and inspect your return. Your bank may take additional time to post the credit to your account.
Refund Timeline
Here's a breakdown of the typical refund process:
Day 1-2: Request Review
Our team reviews your refund request and approves it if eligible.
Day 3-7: Return Transit (if applicable)
If return is required, ship the item back. Transit time depends on your location.
Day 8-10: Inspection & Processing
We inspect the returned item and initiate the refund to your payment method.
Day 11-15: Bank Processing
Your bank or payment provider processes the refund. This can take 3-5 additional business days.
Processing Time by Payment Method
| Payment Method | Processing Time |
|---|---|
| Credit Card | 5-10 business days |
| Debit Card | 5-10 business days |
| PayPal | 3-5 business days |
| Bank Transfer | 7-14 business days |
How to Check Your Refund Status
You can track your refund status through these methods:
- Email confirmation: You'll receive an email when your refund is initiated
- Bank/Card statement: Check your account for the credit (may show as "pending" first)
- PayPal account: Log in to see transaction history
- Contact us: Reach out with your order number for a status update
Haven't Received Your Refund?
If you haven't received your refund after 10 business days from our confirmation email, please:
Check your spam folder
Our refund confirmation email may have been filtered to spam or promotions.
Contact your bank
Banks may hold refunds for a few days. Ask about pending credits to your account.
Contact our support
If your bank confirms no pending refund, reach out to us with your order number.
⚠️ Refunds are always issued to the original payment method used for the order. We cannot refund to a different card or account.
Partial Refunds
In some cases, you may receive a partial refund:
- Item returned in non-original condition (signs of use, missing tags)
- Only part of your order is being returned
- Agreed upon partial refund for minor quality issues where you keep the item
- Return shipping deduction (for non-quality related returns)